Kasey Conn, a squad supervisor at Crawford County Emergency Services, is often the first voice that people hear when they call 911 for emergency help. Telecommunicators like Conn are a first point of …
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Kasey Conn, a squad supervisor at Crawford County Emergency Services, is often the first voice that people hear when they call 911 for emergency help. Telecommunicators like Conn are a first point of contact with emergency response systems. They answer calls for help, gather key information, and help coordinate first responders and emergency resources, all while serving callers who are experiencing moments of crisis.
Conn was awarded the 2026 Missouri EMS Association Telecommunicator of the Year (MEMSA) award on Aug. 12 at the Missouri EMS Conference and Expo in Branson. The award recognizes a dispatcher or communications specialist who has performed above and beyond while supporting EMS personnel and citizens. MEMSA only has one category for dispatchers.
Conn has served as a dispatcher at Crawford County 911 for thirteen years, since 2013. She is one of the longest tenured employees at Crawford 911, the fourth-longest tenure of all time in the history of the agency.
